RadioActive  35 Heritage Way  Kalispell MT 59901  (406) 257-5999

                                                             

How Did We Do? We Would Like To Hear Your Opinion!

As a locally owned business and CompTIA Authorized Service Center, our goal is to provide you with a pleasant and professional service experience.

We're interested in the quality of service you received from our service department. Your feedback will be used to provide us with important information regarding our service offerings and personal. Additionally, we would like to know what we can do to improve your future experience with us. 

 

Please note: While information will be shared with our staff for training purposes, personal information will remain confidential to management personal only.

 

Your Name, Service Or Invoice Number (Required)

 

How would you rate the overall quality of service you received?

0=N\A  1=poor  2=below average  3=average  4=above average  5=excellent

 

How would you rate your overall check-in experience? e.g. Were your needs identified properly. Was the clerk understanding of your problem?  Was your request accurately recorded on the service request?...  

0=N\A  1=poor  2=below average  3=average  4=above average  5=excellent

 

 

How would you rate the overall "amount of time (turnaround)" needed for the work performed?

0=N\A  1=poor  2=below average  3=average  4=above average  5=excellent

 

How would you rate the overall "value" or "cost" of service work performed?

0=N\A  1=poor  2=below average  3=average  4=above average  5=excellent

 

How would you rate your check-out experience? e.g. Did the clerk explain the work performed as well as applicable charges? Did the clerk offer to "carry-out" your service item?...

0=N\A  1=poor  2=below average  3=average  4=above average  5=excellent

 

Would you use our repair services again in the future?

0=N\A  1=No   2=Probably No  3=Might\Might Not  4=Probably Will   5=Yes

 

             Compared to other service providers you have used, would you say our overall service was?

0=N\A  1=Much Worse  2=Somewhat Better  3=About the same  4=Somewhat Better  5=Much Better 

 

Would you like us to contact you regarding your service experience with us?

Y=Yes    N=No

 

Are there any comments you would like to make regarding your experience with us?

 

Click below to send request to us.